We originally built Base Chat as a reference app for Ragie Connect, but the demand was clear—teams wanted a powerful AI chat experience that delivers accurate, source-backed answers from their knowledge base. So, we turned Base Chat into a standalone product. 

What Is Base Chat? 

Base Chat is an AI-powered chatbot designed to help teams find information faster. It connects directly to your company’s knowledge base (Google Drive, Notion, Confluence, Jira, and many more) to provide instant, up-to-date answers backed by real sources. 

Unlike generic AI chatbots, Base Chat is built for enterprises, with role-based access controls, enterprise-grade security, and advanced retrieval capabilities for complex documents.

Who is Base Chat for?

Base Chat helps teams across sales, support, engineering, and HR instantly retrieve answers from their knowledge base. For example, a Sales team can use Base Chat to get context on deals instead of spending hours searching for account notes, sales playbooks, and customer insights. Sales teams can ask questions like:

• "What was our last conversation with Acme Corp?"
•  "Show me our latest sales deck for enterprise accounts."
•  "What are our competitor battle cards for industry X?"

Base Chat connects with CRMs like HubSpot and Salesforce—we also have connectors like Freshdesk for Customer support teams and Jira for engineering teams. You can request a connector by reaching out to support@ragie.ai. 

Key features

Accurate, instant answers with source citations

Base Chat doesn’t generate guesses—it retrieves accurate data from your documents and generates fact-based responses. Every answer is backed by a source, so users can verify where the information comes from.

Keep your data fresh

Your knowledge base changes daily, so should your chatbot. Base Chat automatically updates its index as new files are added or modified in Google Drive, Notion, Confluence, and more.

Understand complex documents

Base Chat can process large documents like legal contracts, sales playbooks, or technical documentation. It can also summarize key insights and retrieve structured data without losing context.

Built-in permissions

Base Chat has built-in permissions so you can control who has access to manage your team and data.

Seamless Integrations

Connect Base Chat to where your company knowledge lives

Get early access to Base Chat

Base Chat is now available for early access. We provide white-glove onboarding for every team, speak with an expert so we can help you get started. 

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